If you are worried that a child may be being abused or neglected then please act. The Integrated Front Door (IFD) is the first point of contact for safeguarding enquiries and referrals relating to children and young people made by professionals, families and the public.
Are you a practitioner?
All referrals regarding children and young people made by practitioners must be submitted using the online referral form. Once received by the IFD it will be assessed and directed to the right help and support.
Make a referral
In an emergency call 999 or if a child is at significant risk of immediate harm and it is not safe to wait for the online referral form to be assessed call 01204 331500.
The Integrated Front Door operates from 8:45 – 17:00, Monday to Friday. Out of hours or bank holidays, call the emergency duty team 01204 337777.
It is your responsibility to follow up the outcome of your referral to the IFD if you have not had a response within three working days.
Are you a worried neighbour, member of the public or family member?
If you are a member of the public or a family member who is worried about a child in your community, it is important that you act on these concerns. You should call 01204 331500. Alternatively you can also contact the NSPPC:
Are you a child or young person worried about yourself or a friend?
If you are a child or young person and need to talk to someone you can contact Childline on Freephone 08001111 or visit Childline.
